PLS has an extremely qualified and skilled set of engineers to provide after-sales product support to all its customers. We constantly endeavor to ensure that we offer benchmark products to our customers and handhold them all through their journey of association with PLS.
Some of the key features of our product support initiatives are as provided below:
- Installation and Commissioning at customer site – to ensure that our customers are at ease vis-e-vis having the machine installed at their desired location.
- Customer Training – to ensure that the customer knows and understands the machine as well as we do.
- Product Warranty – to ensure that we provide support to customers for a specified period till the preordained documented life of the machine.
- Annual Maintenance Contract to ensure that the health of the machine is checked and any defects are repaired periodically for increased life span.
- Post Warranty Paid Support – to ensure that the customer finds us a call away for any kind of repair on the machine even after it has crossed its preordained life span.
We offer after-sales spares support to our customers to ensure that their machines work remarkably at any given point of time in field. The spare parts offered by PLS are genuine and priced economically. Apart from counter-sale of spare parts, we also offer fitment of these parts on the machines as per customer requirement.